منابع مشابه
A Framework for Product-Service Design for Manufacturing Firms
Manufacturers propose services around the products they deliver to increase their competitiveness and reach objectives of profitability satisfying specific customer needs. Loyalty can be obtained under the condition that isolated offerings are replaced by integrated value adding solution composed of a product and of one or more product-service. The design of such solution requires to take accou...
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The construction industry is notorious for its (lack of) innovativeness. Many papers, reports and articles have been written on this subject already for more than three decades. The explanations presented can be summarized by such terms as fragmentation, segmentation and segregation when referring to the industries’ structure and by qualifications such as opportunistic, hostile, antagonistic an...
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Product users are not usually thought of as product innovators. We have found, however, that 67% of the significant process equipment innovations in the two fields of semiconductor manufacture and electronic subassembly manufacture were in fact developed by equipment users rather than equipment manufacturers. Our analysis of the process by which these user innovations are transferred t o the fi...
متن کاملInnovation Determinants in Manufacturing Firms
In this paper the findings of an empirical study concerning the innovation determinants in manufacturing firms is presented. The empirical study covers 184 manufacturing firms located in the Northern Marmara region of Turkey. The types of innovation considered here are product, process, marketing and organizational innovations. An extensive literature survey on innovation determinants is provid...
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ژورنال
عنوان ژورنال: Managing Service Quality: An International Journal
سال: 2010
ISSN: 0960-4529
DOI: 10.1108/09604521011027589